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Community members connect with their government and conduct their business from where they are either in person or online. King County completed eight Connected Community projects in 2021. An additional 25 funded technology projects are in progress, totaling $220M.
Protection orders now available online
Increased Metro reduced fair revenue by enabling online enrollment
40,000 households enrolled in subsidized monthly internet program
Community members trust that the data the county has in custody provides secure, timely, convenient, and accurate access to the county's services and information. King County completed 22 Connected Data projects in 2021, with another 33 funded underway, totaling $137M.
Over 275,000 large digital evidence files moved to case management systems
Client Outcome Reporting Engine (CORE) provides real-time data dashboards
New Jail Management System (JMS) monitors COVID-19 in jails
Improvement automations to the Metro's transit data hub (TBIRD)
A new digital HR system
Established Enterprise Information Security policy framework for more secure and consistent project implementations
Community members have quick and transparent access to services regardless of which local or state government provides the service or information. King County implemented seven Connected Government projects in 2021, with another 18 funded underway, totaling $292M.
More remote jury selection and attendance and witness testimony than any other county
Implemented remote collaboration tools
Deployed virtual work environments for scientists and engineers to leverage data
Enabled remote HR management through expanded digital capabilities
Tested, piloted, and rolled out new Puget Sound Emergency Radio Network (PSERN)
A new procurement solution increased online supplier registration
New digital employee travel system reduced booking fees and processing time
TECHNOLOGY RESPONSE TO COVID-19
King County Public Health relied on a new, multilingual appointment verification and scheduling system for vaccination administration
Households registered for rental assistance using a new, automated application and disbursement tracking system
CURRENT PROJECT LIST
The full report lists a total of 35 projects.
As of Q1 2022, there were 75 technology projects in progress totaling $649M.
Q1 2022 projections forecast an additional 35 to close by the end of the year.
Transit Signal Priority System Replacement (TSP)
Cap Drawing Management
E911 Map Modernization
Unified Case Management System
Service Management Modernization
2023-24 COUNTY-WIDE PRIORITIES
A more equitable and racially just King County
Environment - strategic climate action, clean water, healthy habitat
Cost management through innovation & leveraging collective resources
Federal and state infrastructure funding, especially for expanding broadband
BEYOND WHAT'S NEXT
In a March 2022 meeting, the King County IT Strategic Advisory Council (SAC) outlined its future vision framed around the concept of Beyond What's Next. This vision is broken into three categories - Create Anywhere, Connect Everywhere, and Reach Beyond.
King County seeks powerful technology solutions that help the county overcome barriers to enable business partners to innovate quickly.
Modern workplace solutions
Reliable, scalable, modern applications
High-powered computing resources
Enterprise data catalog
King County seeks to reach its customers and employees wherever they are.
Omnichannel service delivery
Sensors, IoT, smart fleets
Video court system
King County seeks to push its imagination to new horizons
New business models
Leading through change